Perfect for when you are unable to wait at home for your order to be delivered, our Click & Collect option is offered free of charge at our store in Widnes, Cheshire. After you have placed your order online, you will receive an email when your order is ready to be collected in-store.
Payment for your order will be taken in full when your order is placed, therefore you won’t need to pay anything when you get to store, but please bring your confirmation email.
Collecting Your Order
To protect your purchase, you must collect your item in person, we are not authorised to let anyone else pick it up on your behalf. For security reasons we will need to check your confirmation email. Orders need to be collected within 7 days of placing your order. If you have been unable to collect it by this time the team will contact you to check when you will be able to get to store.
Terms and Conditions
Click & Collect is available on orders placed at www.neilandbarker.co.uk.
The Click & Collect service is provided free of charge. Payment must be made in full by credit/debit card or Paypal at the time of ordering. The collection date is dependent on the item and stock availability, but will be provided in your confirmation email after you place your order.
Days quoted for collection refer to working days (Monday-Saturday) for orders placed before 4pm and exclude bank holidays. When collecting your order in store, you must show confirmation email. Orders can only be collected by the person placing and paying for the order. We are not authorised to hand the order over to any other persons.
If you need to cancel your order please contact Customer Services on 0151 424 3353. We reserve the right to refuse or withdraw the Click & Collect service at our discretion. These terms and conditions are in addition to our general terms and conditions of purchase.
We're here Monday - Thursday, 9am – 5.30 pm Friday 9:30am - 5:30pm and Saturday 9am - 5:30pm